Decanting tenants an outstanding method guide


Every time a recent disaster occurred, a top Housing Association deployed an on-the-ground catastrophe response (CATS) teams could keep the large numbers of displaced tenants from the impacted area. The Housing Association required an emergency housing solution for your team that may provide:

• 24/7/365 usage of comfortable, long term accommodations

• Flexible leasing terms and period of stay options

• Convenient locations within the affected regions additionally,

to be sure costs were managed effectively, the business required an answer that included consolidated, centralised billing. Previously, associates were negotiating lease terms and signing agreements without company authorisation. This ended in higher lodging costs, increased incidental charges and greater financial risks and exposure for the employee and the client.


The Housing Association required to secure a comprehensive emergency housing solution that could keep costs down and streamline the billing process hence the CATS team could target meeting their tenant’s needs. Jigsaw, with its broad inventory of hotels, apartments, homes and more, was able to provide the Housing Association CATS teams with furnished apartments to have an extended stay over Four weeks. This solution offered several benefits, including:

• Major cost savings

By consolidating all disaster-related employee costs, using furnished apartments instead of hotel rooms, and identifying convenient options inside a specific location, the client surely could reduce staff overtime previously used on invoicing and processing, eliminate temporary stay hotel taxes and caused Jigsaw to negotiate exceptional leasing terms for extended (2 month) stays.

• Improved operating efficiencies through centralisation

Centralisation in the temporary housing process through Jigsaw allowed your client to boost operating efficiencies through providing just one source for those housing needs, streamlining CATS team location tracking, eliminating unproductive lease term negotiations including departure penalty issues and increasing critical management time required for repairs or relocation. Providing a crisis housing solution for any leading Housing Association catastrophe response (CATS) teams.

• Improved associate productivity

Furnished apartments offered a much more comfortable, home-like environment with larger areas, full-size kitchens and separate living rooms. This solution allowed the client’s employees to target less for the stress and inconveniences linked to escaping home for long periods of time plus more on fulfilling the displaced tenant’s needs.

• Enhanced usage of data

Centralised event data allowed for simplified and consolidated catastrophe reporting. Additionally, this functionality provided enhanced reporting features necessary for successfully managing expenses, sharing information and improving service. Results By giving a forward-thinking emergency housing solution that included simplified invoicing, a consolidated leasing process plus more suitable housing accommodations, Jigsaw was able to conserve the client save a significant amount of time, money and resources. As a result, the Housing Association enjoyed a savings of more than 20,000 GBP annually in taxes and reduced daily accommodation rates by approximately 12/day GBP per apartment. To understand more about it study or how Jigsaw perform together with you to supply a temporary housing solution on your catastrophe response teams, please call 0845 0000 792 or complete the form below.

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