Attention Amazon sellers: you most likely are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is a result of you whenever Amazon mis-handles your inventory. Amazon manages similar to 350 million products worldwide, so it’s unsurprising that inventory discrepancies will sometimes occur. When they do, incorrect transactions for lost, damaged, or destroyed, or other Amazon fee overcharges qualify for Amazon FBA reimbursement.
In most cases, it’s your choice to recognize occurrences that be eligible for a Amazon FBA reimbursement and submit the correct claims. The complete process is difficult and time-consuming. Also, be aware that claims for any of such errors should be filed within 1 . 5 years of the occurrence.
The following information stops working what Amazon FBA reimbursement is, and the way it is possible to most easily recover money that’s rightfully yours.
Kinds of Amazon FBA reimbursements
The five main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s common for inventory to have lost during shipping or misplaced from the warehouse. Another common cause is wrong barcoding. Unpleasant, the best way to be sure what’s taking place within your inventory is to carefully review of your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged from the warehouse along with the path of shipping. There exists a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
In the Amazon fulfillment center
En route from the fulfillment center on the customer
On the way to fulfillment center
Missing in fulfillment centers within the past 1 month
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent a substantial proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit makes it possible to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid out
Returned Not Refunded after 45 Days: customer received a reimbursement, but did not return the product
Return Overcharge: customer refunded more than initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and after that damaged
Return after Two months: customer granted different to the return guarantee as soon as the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dump your inventory without your permission. But they do owe you Amazon FBA reimbursement when it does. Inside your determine this is usually to continually track inventory within your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to determine storage fees. Incorrect product measurements and weights may result in higher storage, shipping and commission fees.
It is your responsibility to ascertain if such fees are overcharged and still provide proof in a Amazon claim that supports lower product size and dimenstions.
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