Attention Amazon sellers: it is likely you are owed Amazon FBA reimbursements.
Basically, Amazon FBA reimbursement is because of you whenever Amazon mis-handles your inventory. Amazon manages something such as 350 million products worldwide, so it’s not surprising that inventory discrepancies are going to sometimes occur. Once they do, incorrect transactions for lost, damaged, or destroyed, and other Amazon fee overcharges meet the requirements for Amazon FBA reimbursement.
Generally, it’s your responsibility to distinguish occurrences that be entitled to Amazon FBA reimbursement and submit the proper claims. The complete process is hard and time-consuming. Also, be aware that claims for any of such errors should be filed within 18 months with their occurrence.
This guide stops working what Amazon FBA reimbursement is, and just how you can most easily recover money that is certainly rightfully yours.
Kinds of Amazon FBA reimbursements
The five main reasons for Amazon FBA reimbursement are:
Lost inventory
Damaged inventory
Returned Inventory
Destroyed and disposed inventory
Amazon FBA fee overcharges
1. Lost inventory
It’s normal for inventory to have lost throughout shipping or misplaced within the warehouse. Another common cause is wrong barcoding. Awkward, inside your be sure what’s taking place with your inventory is to carefully review your inventory reconciliation reports for possible discrepancies.
2. Damaged inventory
Inventory gets damaged in the warehouse plus the course of shipping. There exists a Damaged Inventory Report in Seller Central. This report details products lost or damaged:
From the Amazon fulfillment center
En route from the fulfillment center for the customer
On the way to fulfillment center
Missing in fulfillment centers in the past 1 month
3. Returned inventory
Sometimes customer returns are improperly credited and/or not returned to inventory. Returns errors represent an important proportion of Amazon FBA reimbursement discrepancies.
A proper Amazon audit assists you to determine returned inventory discrepancies. Specifically, this audit uncovers:
Returns Reimbursement: reimbursement not paid
Returned Not Refunded after 45 Days: customer received your money back, but failed to return the item
Return Overcharge: customer refunded over initial charged
Wrong Item Returned: incorrect item returned but Amazon accepted it
Damaged Returns: item returned and then damaged
Return after Two months: customer granted the best towards the refund policy after the usual policy window closed
4. Destroyed and disposed Inventory
Amazon can destroy or dispose of your inventory without your permission. Nonetheless they do owe you Amazon FBA reimbursement if it does. The only method to know for sure would be to continually track inventory inside your Amazon seller account.
5. Amazon FBA fee overcharges
Amazon weighs and measures products to discover storage fees. Incorrect product measurements and weights can result in higher storage, shipping and commission fees.
It is a personal responsibility to find out if such fees are overcharged and provide proof within an Amazon declare that supports lower product size and weight.
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